Privacy Policy

AAA Trading is committed to protecting the privacy of all personal information that we obtain from you. Our Privacy Policy explains how and why we collect personal information about you, and how that information is maintained and use ("Privacy Policy ")

What information are we collecting and storing?

We will collect and process the following personal information about you:

Information you provide to us

You provide us with personal information by filling in the application or other forms on our website, the iOS or Android application (Apps) or the AAA Trading platform , by accessing and trading on your account through our platform or by corresponding with us by phone, email or otherwise. The information you provide us may include your name, email address, physical address, home and mobile phone numbers, contact details, financial information about your income and wealth, identification information such as National Insurance or National Identification number, date of birth, IP address, device ID, MAC address, professional and employment details, records of products and services you’ve obtained or applied for, trading history and other analogous personal information.

Information we collect about you

We will also collect information about you through your use of this website, the iOS or Android application (Apps) and our platform. This information may include site areas visited, pages viewed, frequency and duration of visits.

Information we receive from other sources

We may also collect your personal information from third parties, including, for example, business partners, analytics providers, search information providers, credit reference agencies and third-party marketing companies or through publicly available sources.

Monitoring of communications

Subject to applicable laws, we will monitor and record your calls, emails, text messages, app and digital communications, social media messages and other communications in relation to your dealings with us. We will do this for regulatory compliance, crime prevention and detection purposes, to protect the security of our communications systems and procedures, for quality control and staff training, and so we can provide you with a record of what’s been said when you require one. We will also monitor activities on your account where necessary for these reasons and this is justified by our legitimate interests or our legal obligations.

Why we collect your information

AAA Trading collects your personal information in order to provide you with our products and services, to establish and manage your account and to comply with the law. By collecting your information, AAA Trading is able to monitor and improve the services we offer to our existing and potential clients.

How we use your information

AAA Trading may use your personal information for one or more of the following purposes:

1. 1. To provide the services to you that you have requested including processing transactions, and customer support;
2. 2. To verify your identity when you contact us;
3. 3. To conduct security operations such as using your IP address to verify your identity when you log on to your account;
4. 4. To carry out fraud prevention checks;
5. 5. To maintain your personal profile and manage your account;
6. 6. To contact you when necessary or appropriate in relation to the services being provided to you;
7. 7. To keep you updated while you are a client in relation to matters such as your trading or investment activities;
8. 8. To manage and administer the products and services provided to you;
9. 9. To provide you with information regarding the products and services offered by AAA Trading;
10. 10. To offer you additional services such as a community forum;
11. 11. To develop an understanding of the products and services that you may be interested in obtaining from AAA Trading;
12. 12. To provide you with information or opportunities that we believe may be relevant to you;
13. 13. To tailor the website, the iOS and Android application (Apps), or other services we provide to you to meet your needs and interests;

We may also use your personal information, including market research, analysis and developing statistics across AAA Trading Platform, to develop an understanding of the products and services that you may be interested in obtaining from AAA Trading Platform, and to market such products and services to you. When we collect and use your personal information, we will make sure this is only done in accordance with at least one of the legal grounds available to us under Data Protection law.

If AAA Trading or a fraud prevention agency determine that you pose a risk of fraud or money laundering, or other financial crime, we may refuse or stop providing our services to you.

When you request us to disclose your personal data to other people or organisations such as a company handling a claim on your behalf, or otherwise agree to disclosures

- To comply with our legal obligations and to allow us to identify you for authenticating, reporting, compliance and customer service purposes;

- To carry out marketing in instances when we have asked for your consent and you have provided it;

- To provide our community forum to you if applicable.

You are free at any time to change your mind and withdraw your consent by notifying us.

Who may we disclose your information to?

AAA Trading collects your personal information in order to provide you with our products and services, to establish and manage your account and to comply with the law. By collecting your information, AAA Trading is able to monitor and improve the services we offer to our existing and potential clients.

As part of using your personal information for the purposes set out above, we may disclose your information to:

1. 1.Third party apps providers when you use our apps, communication systems and trading platforms which are provided to us by third parties;
2. 2.Service providers and specialist advisers who have been contracted to provide us with services such as administrative, IT, analytics and online marketing optimization, financial, regulatory, compliance, insurance, research or other services;
3. 3.Introducing brokers and affiliates with whom we have a mutual relationship;
4. 4.Payment service providers and banks processing your transactions;
5. 5.Auditors or contractors or other advisers auditing, assisting with or advising on any of our business purposes;
6. 6.Courts, tribunals and applicable regulatory authorities as agreed or authorised by law or our agreement with you;
7. 7.Government bodies and law enforcement agencies where required by law and in response to other legal and regulatory requests;
8. 8.Any third-party where such disclosure is required in order to enforce or apply our Terms and Conditions of Service or other relevant agreements;
9. 9.Anyone authorised by you.

We endeavour to disclose to these third parties only the minimum personal data that is required to perform their contractual obligations to us. Our third-party service providers are not permitted to share or use personal data we make available to them for any other purpose than to provide services to us.

Our websites or our apps may have links to external third-party websites. Please note, however, that third party websites are not covered by this privacy notice and those sites are not subject to our privacy standards and procedures. Please check with each third party as to their privacy practices and procedures.

Your rights

Your rights are as follows in respect of the personal information we hold about you:

• The right to be informed about processing of your personal data;
• The right to have your personal data corrected if it’s inaccurate and to have incomplete personal data completed;
• The right to object to processing of your personal data;
• The right to restrict processing of your personal data;
• The right to have your personal data erased (the "right to be forgotten ");
• The right to request access to a copy of your personal data and information about how we process it. Please make all requests for access in writing (see how to contact us for details) and provide us with evidence of your identity;
• The right to move, copy or transfer your personal data (“data portability”);
• Rights in relation to automated decision making including profiling.

Please note, some of these rights only apply in certain circumstances and we may not be able to fulfil every request.

Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Enquiries

If you have any enquiries regarding the ‘Privacy Policy’ please e-mail client:[email protected].