Opening an account
New User Registration
1.How to open an account?
After successfully registering with AAA Trading, click Trade, and the system will prompt you to choose to open an demo account or a trading account. After completing the information according to the process, you can open the corresponding account.
2.Can I open 2 or more accounts?
No; one ID card, mobile phone number and email address can only open one pass account.
3.How long does it take to open an account?
As long as you provide all necessary information, your account will be opened within 2 hours after submission with in working hours or next working day after hour.
New User Transaction
1.When can I trade?
If you open ademo accoun, you can trade immediately;
If you open a trading account, inject capital into the account and pass the real-name authentication audit, you can immediately trade.
Forget the password
1.What should I do if I forget the password to log in to the user center?
Click forgot password, enter the phone verification code and reset the password.
1.How many trading varieties are there on the platform?
AAA Trading provides clients with more than 30 foreign exchange varieties, 2 precious metals (gold, silver), oil, gas, and stock indices.
1.Why is there no gold on my app?
On the self-selection page, click "add self-selection" below, you can find gold in the metal list, and add it to the self-selection list.
2.How to view the detailed information of each trading product?
You can find the trading product you want to view in the self-selection interface, and then click the trading product, and click the "..." icon in the upper right corner. You can view the product's trading time and other detailed information.
Forex trading volume
1.What are the minimum and maximum trading lots of AAA Trading?
The minimum open position is 0.01 lots, and the maximum open position is 40 lots.
1.Why is my swap so high ?
The swap in Wednesday is three times than other days .
1.What is the trading time of the market?
The detailed transaction time can be checked on the product detail page.
2.The close price may be different from the take-profit and stop-loss price?
When the position is closed, the transaction will be executed at the actual market price.If there is price gap in the market, it will be executed at first price after the gap, so there may be different from the take-profit and stop-loss price you set
1.Is there a time limit for holding positions?
There is no time limit for holding positions, as long as the conditions(if there is any) of stop loss and take profit are not met, you can hold positions as long as you like.
Deposit and withdrawal
1.What is the minimum deposit ?
1.What are the restrictions on withdrawal？
Only approved live accounts can withdraw funds; the minimum withdrawal amount is $30.
2.Are there any withdrawal fees?
You will have two free withdrawals per month, from third withdrawal onwards, fees will be applied.
3.How long does it take to withdraw funds?
The withdrawal time takes about 1-3 working days.
4.Can the demo account withdraw funds? Can the profit generated by demo money trading be withdrawn?
The demo account can be used directly for trading. The profit of the demo money can not be withdrawn, and the loss does not need to be compensated. After opening a live account, the system will automatically upgrade the account to a trading account, and the real account does not contain demo money.
5.Can I withdraw when I place an order?
Yes, however ,in order to avoid the risk of low margin, we recommend that you withdraw with no position.
1.How long does it take to transfer funds？
Online payments such as credit card can be received in real time,USDT can be confirmed within 1 working day, and wire transfer may take up to three working days depends on the bank.
What is a swap
1.What is a swap?
Swaps reflect the interest and financing adjustments applied to a position held overnight. Swaps adjustments may take the form of a credit or a debit to your account, depending on the position held and the direction of the trade. No swaps are applied to trades opened and closed the same day.
Calculate the swap
1.How to calculate the swap?
The swap is caculated at 5.00 PM of US Eastern Time. Any position held by the client at that time will be automatically included in the calculation of swap and the result will be displayed in the order details.
Sometimes swap different
1.Why is swap different sometimes?
The swap of different order in different directions is different; according to international practice, the swap on Wednesday is three times higher than other days.
Avoid paying swap
1.How to avoid paying swap?
If you open and close a position during the trading time the same day, you will not pay or receive any swap.
1.Where can I view historical swap records?
In AAA Trading, you can check the historical closed position records. The storage fee in the details of each order represents the swap details of the trade.